Cisco’s ThousandEyes division counted 514 global network outage events in the week of July 27 through August 2, down 16% from 610 the prior week. It also recorded 366 outages in the U.S., a 20% weekly decline.
ISP and cloud outages both eased
Globally, ISP outages fell from 273 to 222, while public cloud network outages fell from 244 to 204. In the U.S., ISP outages fell from 185 to 124 and public cloud network outages fell from 228 to 192.
Collaboration application network outages stayed at zero globally and in the U.S. week over week.
AT&T and Liberty Global were the named incidents
On July 27, AT&T experienced an outage that affected customers and partners across the U.S. The outage lasted 20 minutes and was first observed around 3:29 AM EDT.
On July 30, Liberty Global experienced an outage that affected downstream providers and customers across the U.S., Japan, Hong Kong, Mexico, Canada, South Korea, Australia, New Zealand, and Singapore. That outage lasted one hour and seven minutes and was first observed around 1:20 AM EDT.
Read for network operations teams
For network operations teams, the week’s totals show that outage counts can drop even as individual incidents still span multiple regions. AT&T’s outage and Liberty Global’s outage were the two named events in the report’s latest week.