This privacy policy has been compiled to provide details on how DROAM collects, processes, and protects your personal data online. We implement all the necessary measures to guarantee the compliance of its activity with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), which is the main law that aims to protect personal data in the European Union.
1. Information We Collect
When you visit or register on our website, we may collect certain personal information from you in order to improve your personal experience. It may include (but not limited to):
- Personal Identification Information: Such as your name, email address, phone number, etc;
- Payment Information: Including credit card or payment method details for processing purchases securely;
- Account Information: When creating an account, we may collect a username, and password to ensure the safety of your account;
- Device Information: Details about the device you are using, including your IP address, browser type, operating system, and device identifiers;
- Usage Information: Information about how you interact with our website, such as the pages you visit, the time spent on each page, the actions taken, etc.
2. When Do We Collect Information?
We collect information from the moment you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. We do not collect any Personal Information from you without your approval.
3. How Do We Use Information?
We may use your personal data for the following purposes:
- Personalize your experience and deliver content and product offerings that match your interests;
- Enhance our website to better serve your needs;
- Improve our customer service and respond effectively to your inquiries;
- Administer contests, promotions, surveys, and other site features;
- Process your transactions quickly and efficiently;
- Send you periodic emails about your orders or update you on products and services you may find interesting.
4. Security of Your Personal Information
- We do not perform vulnerability scans or PCI compliance scans;
- We conduct regular malware scans to ensure the security of our systems;
- Your personal information is protected by secure networks and can only be accessed by authorized personnel who are required to maintain confidentiality;
- Sensitive information, including credit card details, is encrypted using Secure Socket Layer (SSL) technology to safeguard against unauthorized access;
- We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information;
- All payment transactions are processed through a secure gateway provider and are neither stored nor processed on our servers.
5. Do We Use Cookies?
Yes, we use cookies on our site. Cookies are small files that are transferred to your computer’s hard drive through your web browser (with your permission). They allow our systems to recognize your browser and remember certain information.
For example, we use cookies to:
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to be notified each time a cookie is sent or to turn off all cookies in your browser settings. Since each browser is different, please refer to your browser’s help menu for instructions on how to adjust your cookie settings.
Please note that if you disable cookies, certain features of our site may not function properly, which could impact your browsing experience. However, you will still be able to place orders.
6. Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to external parties without your prior notice. However, this does not apply to trusted partners who help us operate our website, conduct our business, or provide services to you, provided these parties keep your information confidential.
We may also disclose your information to comply with the law, enforce our site policies, or protect our or others‘ rights, property, and safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
7. Third-Party Links
We do not feature or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles, which are created to provide a positive user experience.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense to display ads on our website. Google, as a third party vendor, uses cookies, including the DART cookie, to serve ads based on users’ visits to our site and other sites across the internet.
We have implemented the following:
• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration
Together with Google and other third-party vendors, we use first-party cookies (like Google Analytics cookies) and third-party cookies (such as DoubleClick cookies) to gather data on user interactions with ads and related services on our site.
You can manage your ad preferences by visiting the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser Add-On.
8. How Does DROAM Handle ‚Do Not Track‘ Signals?
At DROAM, we respect your privacy choices. When our systems detect a ‚Do Not Track‘ (DNT) signal from your browser, we take the following actions:
- No Tracking: We do not monitor your online activities across different websites when a DNT signal is detected;
- No Cookies: We refrain from placing tracking cookies on your device if a DNT signal is active. This helps ensure that no data is collected about your browsing habits;
- No Targeted Advertising: We do not serve targeted ads or personalized content based on your browsing history when a DNT signal is in place.
Privacy is important to us, and we are committed to complying with your preferences regarding tracking and advertising.
9. Does DROAM Allow Third-Party Behavioral Tracking?
Please be aware that our site may permit third-party behavioral tracking. This means that third-party services may collect information about your interactions with our site and other sites to deliver targeted content and advertisements.
10. COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
11. Fair Information Practices
The Fair Information Practices Principles (FIPPs) are foundational to privacy law in the United States and have significantly influenced global data protection laws. To align with Fair Information Practices, we take the following responsive actions in the case of data breach:
- We will notify the users via email within 1 business day
- We will notify the users via in-site notification within 1 business day
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute noncompliance by data processors.
12. CAN SPAM Act
The CAN-SPAM Act regulates commercial email, setting requirements for commercial messages, giving recipients the right to opt out of future emails, and imposing penalties for violations.
We collect your email address in order to:
- to send you information, respond to inquiries, and address other requests or questions;
- to process orders and provide updates related to your orders;
- to send additional information about your product or service;
- to get in touch with our clients after the initial transaction.
To comply with CANSPAM, we commit to the following:
- NOT use false, or misleading subject lines or email addresses;
- Include our physical business address or headquarters in every email;
- Monitor third-party email marketing services for compliance, if one is used;
- Allow users to unsubscribe by using the link at the bottom of each email.
Contact Us
If there are any questions regarding our privacy policy, please feel free to contact us:
www.droam.com
Hoevestein 4
4903 SC, Oosterhout
the Netherlands
info@droam.com